Senior Pension Officer

Job ID: 121 | Located in GTA (ON), Markham (ON), Richmond Hill (ON) | Sector: Human Resources | Full-time

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Responsabilities

• Responsible for verifying the completeness and accuracy of allocated files processed by the Pension Officers.
• Processing a designated section of files as relief for the Pension Officers.
• Provide technical direction to Pension Officers and assist in monitoring compliance and KPIs.
• Knowledgeable of the administration system as related to processing and will be a resource for problem solving for processing staff.
• Process a section of termination/retirement files which are allocated to this individual.
• Review and approve for pension calculations.
• Ensure Pension Officers meet established service targets and process files consistently.
• Update the processing manuals for both plans for Plan amendments, legislative changes, or system changes.
• Respond to escalated telephone enquiries from Participants and employers and those referred by Pension Officers.
• Make presentations to Member groups.
• Assist with training of CSR or Pension Officers when required.

Qualifications

• 3 – 5 years experience in defined benefit pension administration.
• Knowledge of Federal and Provincial Pension Legislation
• Knowledge of Income Tax Act and how it relates to pension administration.
• Above average Working familiarity of Microsoft Office
• CEBS or PPAC certificate is preferred.
• Above average communication skills both oral and written (English)
• French language skills would be an asset.
• Outstanding organizational and multitasking abilities.
• Active listener with excellent communication skills.
• Sound judgement and critical thinking.

Compensation

• 55k –85 Base Salary (based on experience – negotiable)
• Comprehensive Healthcare insurance (e.g. Medical, Dental and Eye Care)

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