Veritas NetBackup Admin

Job ID: 276 | Located in Montreal (QC) | Sector: Information Technology | Full-time

---

Responsabilities

• Managing and Troubleshooting day to day backup operations
• Defines policies and standards for the use of NetBackup.
• Manages all NetBackup application infrastructure changes (Change & Configuration management)
• Capacity management, etc. for bottlenecks & issues
• Ensure quality standards in release.
• Take care of incidents, escalate to CLIENT or 3rd parties, as necessary.
• Perform root cause analysis for P1/P2/P3 and P4 incidents and/or proactively based on business needs.
• Work with the right teams within Genpact, CLIENT or 3rd parties for the implementation of change
• Follow the required policies and procedures for the incident, problem and change management.
• Ensure service performance expectations are met with service levels and quality.
• Knowledgeable about the Tape Backups and related troubleshooting methods.
• Well versed with basics of Operating systems such as Linux, Windows, Solaris etc.
• Hands-on experience with Tape Libraries and how they are handled.
• Has knowledge on Tape encryption.
• Hands-on experience on NDMP Backups and their configuration.
• Hands-on experience on NetBackup Catalog recovery and its procedures.
• Knowledgeable about Exchange backups.
• Hands-on experience on NetBackup installations, upgrades on all levels (Master Server, Media Server and Clients) on Windows as well as UNIX.
• Hands-on experience with troubleshooting on restores.

Qualifications

• Minimum 3 years relevant experience.
• Degree in IT
• Capital Markets Domain knowledge is preferred.
• Knowledge of Information Technology Infrastructure Library (ITIL), integration across Incident, Problem & Change (IPC) Management.
• Knowledge about other products like BMC Control-M(CM), Cross File Transfer (CFT), Connect Direct and NetBackup is preferred.
• Basic understanding of IT infrastructure and troubleshooting.
• Technical and system expertise in relevant IT workstreams.
• Advanced troubleshooting, including the ability to delve in more complex issues, which require a deeper understanding of systems and applications.
• Specialized knowledge in specific areas allowing them to tackle intricate problems.
• Collaboration with L1 Support to provide guidance and share insights for ongoing issue resolution.
• Strong problem-resolving abilities, communication skills (written and verbal), time administration and management, and the team partnership and collaboration.
• Escalation to L3 Support in timely manner when challenges require an even higher level of expertise and/or experience.
• Capability to coordinate and execute projects assigned. Basic understanding of IT infrastructure and troubleshooting.

Compensation

• 90k – 100kk (base salary)
• Full benefits

---

Apply for this job now

Your Name *

Your Email *

Upload Resume (Word only) *